The Collective E-Gift Card

•    Once customer receives the 16-digit E-gift card number and 6-digit PIN. As shown in below screenshot. Below are the steps to redeem in thecollective.in website.

•    Step 1: Customer should open this link https://wwwthecollective.in/myaccount/wallet from the browser

•    Step 2: If he is an existing customer they should login with e-mail ID / mobile number if he is a new customer they have to create an account.

•    Step 3: Once customer logged-in they will land on below page. And they should click on button which is on right hand side “ADD GIFT CARD”

•    Step 4: Once click of “ADD GIFT CARD” button a pop-up will appear where customer should enter the 16-digit e-gift card number and 6-digit PIN and click on “ADD TO ACCOUNT” button

•    Step 5: Once the card is validated, the amount will be added to American Eagle Credits which indicates the E-gift card redemption is successful

•    Step 6: Finally, customer can use this credits in checkout summary page in “APPLY COUPONS & PROMOTIONS” section.

•    Redemption Steps at Store

•    Step 1: Customer visit The Collective, Hackett London, Ted Baker, Fred Perry stores in India

•    Step 2: Customer completes shopping and proceeds to billing

•    Step 3: Customer presents e-gift card code (card no and Pin) to Cashier

•    Step 4: Cashier punches in bill